Please read the below privacy policy ("Policy") before using simplyvida.ca ("Website").
Purpose
This Policy governs the ways in which Simply Vida Inc. ("We","Us", or "Our") collect, use, share, and protect the personal information you provide Us when accessing Our Website on any device.
We are committed to protecting your privacy and have constructed this Policy to also set out your rights to your personal information that We collect.
Children's Privacy
You must be at least 18 years old to use this Website. We do not knowingly collect, use or disclose personal information about visitors under 18 years of age. If you are under 18 years of age or the age of majority in the province and/or country where you reside, please do not use Our Website. If you become aware that We have collected information from anyone under the age of 18 or the age of majority in their province and/or country where they reside, please contact Us at hello@simplyvida.ca so that We may delete that information.
Information We Collect
We may collect personal information when you fill out a contact form on this Website, sign up for a newsletter, purchase any service, and/or book a discovery call with Us. The personal information We may collect includes your name, last name, email address, phone number, contact preferences, and other contact information relevant to identifying yourself.
Your information will be shared with third party processors for the purposes of facilitating Our business.
You will be provided the option to unsubscribe from any email communications to safeguards your rights and preferences.
We may also collect non-personal information, such as your IP address and browser type through the use of cookies, Google Analytics, or other tracking technologies to collect and analyze data on Website usage to help Us understand and improve user engagement and content effectiveness.
You can adjust your browser settings to reject cookies or alert you when cookies are being used.
You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on available from Google.
We implement reasonable security measures to protect the data collected through Google Analytics. However, no data transmission or storage system is entirely secure, and We cannot guarantee the security of your information.
How We Use Your Information
We use your personal information that you voluntarily provide to communicate with you, provide services you have requested, and to send you newsletters or other marketing materials for the purposes of education and self-empowerment. We may also use non-personal information to improve Our Website and services.
Generally, the purpose of collecting your information through this Website is to:
- Provide the information, content, services that We provide upon your request;
- Better understand your needs and interests;
- Improve Our services;
- Process payments, where applicable;
- Improve Our marketing, advertising, and promotional efforts;
- Contact you with special offers, newsletters, information, and content that We believe will be of interest to you;
- Correspond and request feedback from you;
- Interact with you through Our Website and social media;
- Keep you updated as to new content, products, services, or other changes to Our Website;
- Administer surveys, contests or giveaways;
- Deliver a tailored and personalized experience for you when you visit Our Website;
- Prevent fraudulent activities and security breaches;
- Improve the content, functionality, and useability of this Website;
- Collect statistical data and analyze trends for Our use and for use by third-parties;
- Resolve disputes and assist law enforcement when necessary;
- Comply in good faith with the law or court-order; and
- Troubleshoot issues on Our Website.
We will not knowingly sell your information to any third-party. We may share your information with third-parties from time to time in certain situations in order to carry out the following business operations:
- Administering Our Website and various tasks such as payment processing, hosting services, email delivery, communications, and customer service;
- Delivery of Our services;
- Administering your account;
- Entering into agreements with you;
- Communicating with you;
- Analyzing data and trends, including partnering with third-party analytic companies including but not limited to Google Analytics; and
- Protecting the security of Our business.
Information Collected from Website Browser or Mobile Device
Tracking Technologies
We collect information when you visit Our Website by using cookies and Google Analytics to collect information about your engagement with Our Website.
Cookies collect data sent to Us by your computer about the way you interact with Our Website, such as when you use certain features or download attachments, collect data to assess and improve Our marketing and advertising, allow partners and third-parties to use these tracking technologies to track your use of Our Website, including on multiple devices, collect statistical data such as how long you stay on a certain webpage on Our Website, the location from where you access Our Website, and among other similar information. All of this information helps Us to improve the services, provide content based on the interests of Our users and improve the functionality of Our Website. Most browsers are set to accept cookies by default. In addition, when you first encounter Our Website, you will be asked to consent to cookies. If you wish to disable cookies, you may do so through your individual browser options. However, this may affect your ability to use or make purchases from Our Website.
Third Party Software
We may use third-party software to post advertisements on Our Website to oversee marketing or email campaigns, or manage other business initiatives. These third-party softwares may use cookies or similar tracking technology. We do not have any control over these third-parties or their use of cookies. For more information on opting out of interest-based advertisements, you may visit the Digital Advertising Alliance of Canada Opt-Out Tool.
Security
We take the security of your personal information very seriously and have implemented measures to protect it from unauthorized access or disclosure.
We take all reasonable steps to protect all information We collect and to keep it secure. We use recognized online secure payment systems, reputable third-party processors, and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure or method of data transmission can be guaranteed against interception or misuse. We do not guarantee complete security of any information you transmit to Us. By consenting to this Policy, you acknowledge that your personal data may be available via the internet around the world. We cannot prevent the use or misuse of your data by other parties, and you willingly understand and accept this risk.
Your Rights
You have the right to request access to your personal information, to request that We correct any inaccuracies, and to request that We delete your personal information from Our system. Upon receipt of any request relating to your privacy, We reserve the right to request that you first provide Us with reasonably acceptable evidence of your identity before We take any action.
After verification of your identity, you have the right to:
- Confirm what information We have collected and for what purposes;
- Update or change any information you have provided to Us;
- Confirm whether We deliver your data to third-party processors, and for what purpose We deliver your data;
- Request a copy of your personal information in a structured, commonly used, and machine-readable format;
- Request We delete or restrict the processing of your information. Note that in the event you request Us to delete your information, this may result in a termination of any user account you may have with Us, and you may have limited or no use of Our Website. Please also note that there are exceptions to this right, such as when We must keep your data if required by law or for Our compliance with a legal obligation.
You may also opt-out of receiving phone calls from Us by contacting Us at hello@simplyvida.ca.
It is your responsibility to review all third-party applications' terms and policies and to review website policies that you may be redirected to when using Our Website.
If you wish to have any third-parties, including those to whom We have transmitted your information to delete your information, you will need to contact those third-parties directly to do so. Upon request, We will provide a list of all third parties to whom We have transmitted your information to.
Data Protection Plan
We take steps to protect your data, however We provide no guarantee that your data is secure.
We take all reasonable precautions to protect your information. When you submit information through Our Website, your information is protected both online and offline. Wherever We collect information, that information is transmitted to Us by secure servers.
Changes to This Policy
We may update this Policy from time to time. Any changes will be updated on this page, and We encourage you to review this page periodically and when you visit the Website each time to ensure you are fully aware of any changes made to the Policy.
By continuing to use Our Website, you waive all notices provided to you by Us and accept all changes to Our Policy made from time to time.
Contact Us
If you have any questions or concerns about this Policy, Our use of your personal information, or intend to exercise any of your rights as set out in this Policy, please contact Us at hello@simplyvida.ca.